Frequently asked questions
Orders are processed within 1-2 business days (Monday to Saturday). The estimated delivery time is 5-7 business days. In total, it takes 6-9 business days to receive your order. See our shipping policy here
Yes, you can return your order within 30 days of the delivery date. Items must be unused, undamaged, and in their original packaging. Personalized items cannot be returned. See our return policy here
After placing your order, you’ll receive an email with tracking information and a link to track your order. You can also visit our tracking page and enter your tracking number for real-time updates. Track your order here
We accept Visa, MasterCard, Maestro and American express for a safe and seamless shopping experience. See payment policy here
Orders can be canceled before they are shipped. If the order has already been shipped, you can return it following our return procedure after it arrives.
Company information
Business name: Selzora
Address: Wal 99, 5501 HC Veldhoven, Netherlands
Email: info@selzora.com
Contact form: Click here
Customer Service Hours:
Monday - Friday: 9:00 AM - 5:00 PM
We aim to respond to all inquiries within 1-2 business days.