Privacy policy

 

PRIVACY POLICY
Updated on 02-01-2025

Selzora (“we”, “our” or “us”) is committed to protecting your privacy. This privacy policy explains how your personal information is collected, used, and disclosed by Selzora.
This privacy policy applies to our website and its associated subdomains (collectively, our “Service”) alongside our application Selzora. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

  • Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
  • Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Selzora, registered in the United Kingdom, responsible for your information under this privacy policy.
  • Country: Where Selzora or the owners/founders of Selzora are based, in this case, Netherlands.
  • Customer: Refers to the company, organization, or person that signs up to use the Selzora Service to manage the relationships with your consumers or service users.
  • Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Selzora and use the services.
  • IP address: Every device connected to the internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the internet.
  • Personnel: Refers to those individuals who are employed by Selzora or are under contract to perform a service on behalf of one of the parties.
  • Personal Data: Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
  • Service: Refers to the service provided by Selzora as described in the relative terms (if available) and on this platform.
  • Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • Website: Selzora’s site, which can be accessed via this URL: https://selzora.com
  • You: A person or entity that is registered with Selzora to use the Services.

What information do we collect?
We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This information may include:

  • Name / Username
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Billing addresses

How do we use the information we collect?
Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us better respond to your individual needs).
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To improve customer service (your information helps us more effectively respond to your customer service requests and support needs).
  • To process transactions.
  • To administer a contest, promotion, survey, or other site feature.
  • To send periodic emails.

When does Selzora use end user information from third parties?
Selzora collects End User data necessary to provide the Selzora services to our customers. End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

When does Selzora use customer information from third parties?
We receive some information from third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a Selzora customer, we receive information from a third party that provides automated fraud detection services to Selzora. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?
We only share your information with trusted third-party services necessary to provide and improve our services. This includes payment processors, fraud detection tools, and logistics providers.

Company information:

Business name: Selzora

Address: Wal 99, 5501 HC Veldhoven, Netherlands

Email: info@selzora.com

Contact form: Click here

Customer Service Hours:
Monday - Friday: 9:00 AM - 5:00 PM

We aim to respond to all inquiries within 1-2 business days.